Terms and Conditions

This page contains GISMA's Offers and Promotions Terms & Conditions. This page is updated regularly, so please check the relevant section for the most up-to-date version.
This page was last updated on January 2017.

Grenoble MSc programmes 25% Early Bird discount - 2017/2018 - T&Cs
  • The 25% discount amount is awarded at the school's discretion. This discount will be applied to the total cost of the programme tuition fee when a student has done all of the following:

- completed an online application
- been accepted by the admissions department
- paid a deposit before mid-December 2017 for the Grenoble MSc Marketing Management or the Grenoble MSc Innovation, Strategy and Entrepreneurship. 

  • The offer is valid for the MSc Marketing Management and  MSc Innovation, Strategy and Entrepreneurship programmes September 2018 intake only.
  • For the avoidance of doubt, the above offer will not be retrospective and students enrolled on upcoming intakes who have already made their payments will not qualify for a refund of any kind.
  • Where the Student's School Fees are being paid by another organisation, the Student must ensure that the paying organisation complies with the deadlines for payment.
  • The above offers are only open to those students enrolled on one of the Qualifying Courses at GISMA Business School.
  • All remaining fees (if any) must be paid before the end of the programme, with a pre-arranged payment plan. Students who fail to pay their remaining fees as required will relinquish their entitlement for the discount, and their remaining fee will be the original full fee.
  • The discount is not transferable to another student.
  • For the avoidance of doubt, this offer cannot be used in conjunction with any other offer or promotion, including scholarships and/or bursaries.
  • Subject to your approval, the school may feature your interview/photo/profile/story on the companies' websites and/or other School publications. We will always ask for your permission/approval prior to publishing this.
  • The student remains bound by the school Terms and Conditions at all times.
  • The school reserves the right to withdraw the offer at any time.
Grenoble MIB 25% Early Bird discount - 2017/2018- T&Cs
  • The 25% discount amount is awarded at the school's discretion. This discount will be applied to the total cost of the programme tuition fee when a student has done all of the following:

- completed an online application

- been accepted by the admissions department

- paid a deposit before mid-December 2017 for the Grenoble MIB

  • The offer is valid for the Grenoble MIB September 2018 intake only.
  • For the avoidance of doubt, the above offer will not be retrospective and students enrolled on upcoming intakes who have already made their payments will not qualify for a refund of any kind.
  • Where the Student's School Fees are being paid by another organisation, the Student must ensure that the paying organisation complies with the deadlines for payment.
  • The above offers are only open to those students enrolled on one of the Qualifying Courses at GISMA Business School. 
  • All remaining fees (if any) must be paid before the end of the programme, with a pre-arranged payment plan. Students who fail to pay their remaining fees as required will relinquish their entitlement for the discount, and their remaining fee will be the original full fee.
  • The discount is not transferable to another student.
  • For the avoidance of doubt, this offer cannot be used in conjunction with any other offer or promotion, including scholarships and/or bursaries.
  • Subject to your approval, the school may feature your interview/photo/profile/story on the companies' websites and/or other School publications. We will always ask for your permission/approval prior to publishing this.
  • The student remains bound by the school Terms and Conditions at all times.
  • The school reserves the right to withdraw the offer at any time.
Grenoble MBA 25% Early Bird discount -2017/2018- T&Cs
  • The 25% discount amount is awarded at the school's discretion. This discount will be applied to the total cost of the programme tuition fee when a student has done all of the following:

- completed an online application

- been accepted by the admissions department

- paid a deposit before mid-December 2017 for the Grenoble MBA

  • The offer is valid for the Grenoble MBA September 2018 intake only.
  • For the avoidance of doubt, the above offer will not be retrospective and students enrolled on upcoming intakes who have already made their payments will not qualify for a refund of any kind.
  • Where the Student's School Fees are being paid by another organisation, the Student must ensure that the paying organisation complies with the deadlines for payment.
  • The above offers are only open to those students enrolled on one of the Qualifying Courses at GISMA Business School. 
  • All remaining fees (if any) must be paid before the end of the programme, with a pre-arranged payment plan. Students who fail to pay their remaining fees as required will relinquish their entitlement for the discount, and their remaining fee will be the original full fee.
  • The discount is not transferable to another student.
  • For the avoidance of doubt, this offer cannot be used in conjunction with any other offer or promotion, including scholarships and/or bursaries.
  • Subject to your approval, the school may feature your interview/photo/profile/story on the companies' websites and/or other School publications. We will always ask for your permission/approval prior to publishing this.
  • The student remains bound by the school Terms and Conditions at all times.
  • The school reserves the right to withdraw the offer at any time.
Grenoble MSc programmes Early Bird discount - T&Cs 2017
  • The 20% discount amount is awarded at the school's discretion. This discount will be applied to the total cost of the programme tuition fee when a student has done all of the following:

- completed an online application
- been accepted by the admissions department
- paid a deposit before the end of May 2017 for the Grenoble MSc Marketing Management or the Grenoble MSc Innovation, Strategy and Entrepreneurship. 

  • The offer is valid for the MSc Marketing Management and  MSc Innovation, Strategy and Entrepreneurship programmes September 2017 intake only.
  • For the avoidance of doubt, the above offer will not be retrospective and students enrolled on upcoming intakes who have already made their payments will not qualify for a refund of any kind.
  • Where the Student's School Fees are being paid by another organisation, the Student must ensure that the paying organisation complies with the deadlines for payment.
  • The above offers are only open to those students enrolled on one of the Qualifying Courses at GISMA Business School.
  • All remaining fees (if any) must be paid before the end of the programme, with a pre-arranged payment plan. Students who fail to pay their remaining fees as required will relinquish their entitlement for the discount, and their remaining fee will be the original full fee.
  • The discount is not transferable to another student.
  • For the avoidance of doubt, this offer cannot be used in conjunction with any other offer or promotion, including scholarships and/or bursaries.
  • Subject to your approval, the school may feature your interview/photo/profile/story on the companies' websites and/or other School publications. We will always ask for your permission/approval prior to publishing this.
  • The student remains bound by the school Terms and Conditions at all times.
  • The school reserves the right to withdraw the offer at any time.
Grenoble MIB Early Bird discount - T&Cs 2017
  • The 20% discount amount is awarded at the school's discretion. This discount will be applied to the total cost of the programme tuition fee when a student has done all of the following:

- completed an online application

- been accepted by the admissions department

- paid a deposit before the end of May 2017 for the Grenoble MIB

  • The offer is valid for the Grenoble MIB September 2017 intake only.
  • For the avoidance of doubt, the above offer will not be retrospective and students enrolled on upcoming intakes who have already made their payments will not qualify for a refund of any kind.
  • Where the Student's School Fees are being paid by another organisation, the Student must ensure that the paying organisation complies with the deadlines for payment.
  • The above offers are only open to those students enrolled on one of the Qualifying Courses at GISMA Business School. 
  • All remaining fees (if any) must be paid before the end of the programme, with a pre-arranged payment plan. Students who fail to pay their remaining fees as required will relinquish their entitlement for the discount, and their remaining fee will be the original full fee.
  • The discount is not transferable to another student.
  • For the avoidance of doubt, this offer cannot be used in conjunction with any other offer or promotion, including scholarships and/or bursaries.
  • Subject to your approval, the school may feature your interview/photo/profile/story on the companies' websites and/or other School publications. We will always ask for your permission/approval prior to publishing this.
  • The student remains bound by the school Terms and Conditions at all times.
  • The school reserves the right to withdraw the offer at any time.
Grenoble MBA Early Bird discount - T&Cs 2017
  • The 20% discount amount is awarded at the school's discretion. This discount will be applied to the total cost of the programme tuition fee when a student has done all of the following:

- completed an online application

- been accepted by the admissions department

- paid a deposit before the end of July 2017 for the Grenoble MBA

  • The offer is valid for the Grenoble MBA January 2018 intake only.
  • For the avoidance of doubt, the above offer will not be retrospective and students enrolled on upcoming intakes who have already made their payments will not qualify for a refund of any kind.
  • Where the Student's School Fees are being paid by another organisation, the Student must ensure that the paying organisation complies with the deadlines for payment.
  • The above offers are only open to those students enrolled on one of the Qualifying Courses at GISMA Business School. 
  • All remaining fees (if any) must be paid before the end of the programme, with a pre-arranged payment plan. Students who fail to pay their remaining fees as required will relinquish their entitlement for the discount, and their remaining fee will be the original full fee.
  • The discount is not transferable to another student.
  • For the avoidance of doubt, this offer cannot be used in conjunction with any other offer or promotion, including scholarships and/or bursaries.
  • Subject to your approval, the school may feature your interview/photo/profile/story on the companies' websites and/or other School publications. We will always ask for your permission/approval prior to publishing this.
  • The student remains bound by the school Terms and Conditions at all times.
  • The school reserves the right to withdraw the offer at any time.
Arden University Terms and Conditions

To read the Terms and Conditions, please visit the Arden University site here: https://arden.ac.uk/terms-and-conditions

The Magellan MBA programme Early Bird discount T&Cs
  • The 20% discount amount is awarded at the school's discretion. This discount will be applied to the total cost of the programme tuition fee when a student has done all of the following:

- completed an online application

- been accepted by the admissions department

- paid a deposit before the end of May 2017 for The Magellan MBA

  • The offer is valid for The Magellan MBA September 2017 intake only.
  • For the avoidance of doubt, the above offer will not be retrospective and students enrolled on upcoming intakes who have already made their payments will not qualify for a refund of any kind.
  • Where the Student's School Fees are being paid by another organisation, the Student must ensure that the paying organisation complies with the deadlines for payment.
  • The above offers are only open to those students enrolled on one of the Qualifying Courses at GISMA Business School.
  • All remaining fees (if any) must be paid before the end of the programme, with a pre-arranged payment plan. Students who fail to pay their remaining fees as required will relinquish their entitlement for the discount, and their remaining fee will be the original full fee.
  • The discount is not transferable to another student.
  • For the avoidance of doubt, this offer cannot be used in conjunction with any other offer or promotion, including scholarships and/or bursaries.
  • Subject to your approval, the school may feature your interview/photo/profile/story on the companies' websites and/or other School publications. We will always ask for your permission/approval prior to publishing this.
  • The student remains bound by the school Terms and Conditions at all times.
  • The school reserves the right to withdraw the offer at any time.
University Placement Programme - T&Cs
Magellan MBA programme Scholarship - October 2017 T&Cs
  • Scholarship applicants must apply for a scholarship at the same time as, or subsequent to, applying for the GISMA Magellan MBA programme before April 2017.
  • All information provided in the application form will be considered when applying for the GISMA Scholarships Scheme.
  • The scholarship amount is awarded at GISMA’s discretion and constitutes a reduction in tuition fees payable to GISMA.
  • Please note that you can apply for only ONE bursary or scholarship. If, for example, you apply for the WIB, you would not be eligible to apply for the FS.
  • All the remaining fees must be paid 30 days before the start of the programme. 
  • If you intend to postpone your place until the following intake, you will needs to pay the remaining tuition fee. You will be permitted to do so only at the discretion of GISMA. Please note this is not applicable to the Professional Excellence Full Scholarship scheme.
  • The scholarship is not transferable to another student.
  • In the event that a student does not attend a programme through serious unforeseen circumstances (death, accident, or serious illness)
    a specific committee will examine each case on an individual basis.
  • Attendance is compulsory. An attendance rate of less than 90% will lead to scholarship withdrawal.
  • Any failure to start the course as scheduled without prior notification of the School's authorities will lead to scholarship withdrawal.
  • The scholarship is for the ONE named person and GISMA will not be responsible for a scholar's family members/spouse/children etc.
  • GISMA may also use information collected regarding the scholars in the School’s marketing activities; however, students' addresses and telephone
    numbers will not be given out without permission from the student via a request from GISMA.
  • GISMA may feature your interview/photo/profile/story on the GISMA website and/or other School publications and will ask for your permission/approval
    prior to publishing this.
  • Please note that when requested scholars are required to show originals (not photocopies) of transcripts and documents submitted in evidence with their scholarship application, and present these to the Scholarship office, if there is any question of authenticity. If GISMA discovers any documents that are NOT 100% genuine, the scholarship award will immediately be invalidated and withdrawn. The School accepts NO liability in this case.
  • It is the scholar's responsibility to set a good example, e.g. strive for best results, attend classes, finish the course on time and continue to demonstrate the exemplary student attributes/grades by which he/she was awarded the scholarship.
  • By invitation only, scholars will take part in welcoming new students to the scholarship programme.
  • The GISMA Scholarship panel will not provide information regarding the non-awarding of scholarships and the panel's decision is final.
  • The School reserves the right to investigate and possibly withdraw a person from the scholarship programme if there is adequate proven evidence of serious allegations of illegal activities.

            By submitting the application form, the student agrees to all the terms and conditions related to scholarships set out by GISMA.

Free German Courses - T&Cs
  • GISMA offers free German courses from A0-A1 level. Further levels are payable.
  • The German classes’ timetables will not be adjusted according to the Postgraduate programmes’ timetables. Students can choose to begin their classes after completion of the postgraduate programme.
  • GISMA free German courses are only available to those students enrolled on one of our Grenoble Ecole de Management, The University of Law and Porto Business School programmes
  • The German courses are not transferable to another student.
  • Subject to your approval, the school may feature your interview/photo/profile/story on the companies' websites and/or other School publications. We will always ask for your permission/approval prior to publishing this.
  • The student remains bound by the school Terms and Conditions at all times.
  • The school reserves the right to withdraw the offer at any time.
Refer a friend to GISMA and get €150 Amazon Voucher
  1. Before entering any friends email addresses and inviting them to participate in the Offer you must ensure that you have the permission of each friend/person you recommend to be contacted by GISMA.
  1. Any personal data collected for the purposes of the Offer will be processed in accordance with the provisions of GISMA’s Privacy Policy
  1. In order to benefit from this Offer the referee must:
    1. Fill the Refer a Friend form; and
    2. Inform the advisor/sales consultant at the point of his/her friend(s) application/payment.
  1. This promotion only applies to students referred after April 2017. Referrals made prior to this date, will not benefit from this promotion.
  1. Only new students can be referred to GISMA. Individuals who are already in GISMA’s database or have previously been in contact with the School via any means will not qualify as suitable referrals.
  1. There is no limit to the amount of referrals made by an unique referee
  1. The €150 Amazon voucher will be send via email to the referee once the referred person successfully completes the admission process and pays the full fees of the programme. The €150 Amazon voucher will be send via email within 60 days from the date of full payment or last instalment payment in the unlikely event the referred person asks for a refund and/or withdraws from their course.
  1. For the avoidance of doubt, this offer cannot be used in conjunction with any other offer or promotion.
  1. This offer is available to GISMA students, Alumni and Global University Systems (GUS) employees
  1. Please note the Offer is not transferable to another referee
  1. The school reserves the right to withdraw the offer at any time.
  1. Subject to your approval, the school may feature your interview/photo/profile/story on the companies' websites and/or other School publications. We will always ask for your permission/approval prior to publishing this.
  2. This promotion only applies to students applying for Grenoble Ecole de Management, The University of Law and Porto Business School programmes
  3. The referee and referral remain bound by the school Terms and Conditions at all times: /terms-and-conditions.html.
Flexible Payments - T&C's
  1. Students can choose to pay the deposit and three instalments. The three instalments details per programme are given here.
  2. If you fail to make a payment by the instalment due dates you will incur an additional 2% enrolment charge for each instalment missed.
  3. This only applies to students applying for Grenoble Ecole de Management, The University of Law and Porto Business School programmes
Executive Education

General

(1) Open seminars and programmes (Executive Education) are events which are offered publicly by GISMA Business School GmbH. The object of such events is the communication of general knowledge in a specific subject area, without providing concrete counselling services.

(2) The below Terms and Conditions of GISMA Business School GmbH, in the version valid at the time of registration, apply to open seminars and programmes. Any contrary or additional General Terms and Conditions of Business of the contract partner are expressly objected to. 

(3) Where the contract partner is not identical with the participant, the contract partner shall guarantee that the participant will also accept and meet his/her obligations under these Terms and Conditions.  

 

Conclusion of Contract

(1) Offers of GISMA Business School GmbH are non-obligatory and non-binding; they are a mere invitation to the contract partner to submit a contract offer.

(2)  The contract comes into existence when GISMA Business School GmbH accepts the contract partner’s offer (registration) towards the latter, within 2 weeks of receipt of the offer.

 

Payment Terms

(1) The attendance fee must be paid seven days prior to the start of the event, at the latest. Where the registration is made at a later date, the attendance fee must be paid prior to the start of the event, at the latest.

 

Alteration and Cancellation of Events

(1) Before or during the event, GISMA Business School GmbH shall be entitled to make any necessary content-related, methodical, and organisational alterations and deviations – e.g. due to changes in legislation, absence of the lecturer due to illness or accident -, to the extent these alterations and deviations will not essentially change the benefit of the announced event for the participants.

(2) GISMA Business School GmbH reserves the right to cancel the event where carrying through of the event becomes unacceptable for reasons GISMA Business School GmbH is not responsible for – like accident/illness of the lecturer, force majeure or poor attendance. GISMA Business School GmbH shall notify the contract partner of this, immediately, and refund the already paid attendance fee to him/her, without delay.

(3) In the cases of clause 2 above, no further obligation to pay compensation exists on the part of GISMA Business School GmbH in relation to cancellation of the event. 

 

Cancellation

(1) Cancellations by the contract partner shall require text form (e.g. letter, facsimile, or email) to be effective.

(2) Cancellation free of charge is possible up to four weeks prior to the start of the event. In case of cancellation no later than 6 working days prior to the event, an administrative fee of EUR 100.00 will be charged from each participant concerned. In case of cancellation at a later date, absence, or partial participation only, the contract partner shall be obligated to pay the full attendance fee for each participant concerned. The contract partner shall be free to furnish proof that GISMA Business School GmbH has incurred no or only minor damages.

(3) Where the contract partner has a right of cancellation, the provisions concerning the right of cancellation shall prevail over the terms and conditions contained in clauses 1 and 2 above; they shall not apply in this respect.

(4) The nomination of a substitute participant shall be possible at any time free of charge.

(5) Where a contract with the contract partner has come into existence and the contract partner has concluded the contract as a participant in their capacity as a consumer, the following terms and conditions shall apply with priority:

(a)  Cancellation right: The contract partner has the right to cancel their enrolment agreement with the School within 14 days without providing grounds.

The cancellation period for any such cancellation expires after 14 days from the day of entering the enrolment agreement.  

(b) Notice of cancellation: In order to act upon their cancellation right, the contract partner must inform the GISMA Business School GmbH (GISMA Business School, Goethestraße 18, 30169 Hannover, Germany) of their decision to cancel the enrolment agreement by means of an explicit declaration (for example with a letter sent my mail, fax or email).  The contract partner can use the standard cancellation form enclosed (see Annex 1); the standard form is not, however, required.

To meet the deadline for the cancellation period, it is sufficient when the contract partner sends the notice about the exercise of the cancellation right before the end of the deadline.

(c) Consequences of cancellation: If the contract partner cancels the enrolment agreement, the GISMA Business School GmbH shall return all payments to the contract partner that it received (excepting additional costs resulting from the contract partner’s decision to require delivery by any other means than the most cost efficient means that the GISMA Business School GmbH offers as a standard) without undue delay, at the latest within 14 days from the day on which the GISMA Business School GmbH receives the contract partner’s notice of the cancellation of the enrolment agreement, including delivery costs. For repayment, the contract partner will use the same method of payment that it used for the original payment, unless something else has been explicitly agreed upon with the contract partner; in no case will it charge the contract partner a fee for the repayment.

Should either the contract partner or the participant have required that the provision of services begin during the cancellation period, then the contract partner must pay the GISMA Business School GmbH a reasonable amount corresponding to the value of the portion of the services provided up until the contract partner notifies the GISMA Business School GmbH of the exercise of the cancellation right concerning the enrolment agreement in comparison with the total scope of the services anticipated under the enrolment agreement.

 

Data Protection

GISMA Business School GmbH will collect, process, store, and use personal data, within the scope of the legal data protection regulations, to the extent required for the establishment, organisation of the content, or modification of the contractual relationship with the contract partner, or for billing of the obligations contracted. Personal data are: surname, name, company name, address, telephone number, and email address. The contract partner may at any time, with future effect, revoke a consent already granted for the collection and use of personal data.

 

Copyright

(1) The seminar documents and materials ceded are copyright protected and meant for the participants’ personal use, exclusively. 

(2) It is only for the agreed purpose that the participants may use the seminar documents and materials, inclusive of any schedules, calculations, and other details.  

(3) Any further passing on of seminar documents and materials to third parties, or any other kind of use, shall only be permitted upon the prior consent of GISMA Business School GmbH.

 

Liability

(1) Any liability for damages of GISMA Business School GmbH shall be excluded, where the damage results from slight negligence. Notwithstanding the foregoing regulation, the liability of GISMA Business School GmbH shall not completely be excluded where, in the above-mentioned case, the damage results from a violation of essential contract duties (cardinal duties, e.g. duties the fulfilment of which is a prerequisite for the proper performance of the contract and on the fulfilment of which the other part relies and may rely), but be restricted to the foreseeable damage which is typical for the contract, up to a maximum amount of EUR 10,000.00 per damage event.

(2) The restrictions pursuant to clause (1) above apply also in favour of the legal representatives and agents of GISMA Business School GmbH, where claims may be asserted against them directly. 

(3) The liability restrictions pursuant to clauses (1) and (2) above shall not apply where an injury of life, limb or health has occurred and/or to the extent GISMA Business School GmbH has provided a guarantee in the individual case.

 

Place of Fulfilment and Jurisdiction

(1) Hannover or/and Berlin shall be the place of fulfilment towards merchants, corporate bodies under public law, and public separate estate.

(2) Hannover shall be the exclusive place of jurisdiction towards merchants, corporate bodies under public law, and public separate estate, for any and all disputes arising from or in relation to this contract.

 

Choice of Law and Contract Language

(1) The laws of the Federal Republic of Germany shall apply under exclusion of all international and supra-national (contractual) legal systems. 

(2) The exclusive contract language is German. 

 

Severability Clause

Should a provision of this contract be or become invalid or should the contract contain a regulatory loophole, this shall not affect the effectiveness of the rest of the contract. The ineffective provision shall be replaced by the legally permissible provision coming economically closest to what the parties wanted when concluding the contract. Where the ineffectiveness of a provision is based on a measure laid down in this contract or a time laid down in this contract,  the agreed provision shall be replaced by a legally permissible measure or a legally permissible time coming as close as possible to what had been wanted. The regulatory loophole shall be replaced by a provision corresponding to what the parties, considering all the circumstances, would have agreed, according to the meaning and purpose of the contract, if they had been aware of the existence of the loophole.

State 07/12/2017

Language Courses
  1. General

1.1 All students enrolling with GISMA Business School (“the School”) are expected to have read, understood and agreed to the terms and conditions as set out herein (the “Terms and Conditions”).

1.2 The Terms and Conditions below set out the terms and conditions between you (“the Student”) and the School. Please ask for help in your own language, if you need it. 

1.3 Only sign the application form if you fully understand and accept its contents, including these Terms and Conditions. 

1.4 If you do not understand this application form, you must get the contents translated into your first language.

  1. Deposits

2.1 When booking a place on the course, Students must pay at least 50% of the total course fees before the course starts (“the Deposit”).

2.2 All Deposits are non-refundable and non-transferable, unless the cancellation is made in writing within 14 days of the booking (please refer to Section 4 below in relation to cancellation).

  1. Payment

3.1 All fees are inclusive of VAT and are payable in Euros (€). 

3.2 Students will receive a confirmation of enrolment letter when their deposit has been received. 

3.3 The remaining 50% of the total fees must be paid seven days after the start of the course.

3.3 When paying by bank transfer, Students must allow up to 10 working days for payment to reach the School. 

3.4 Students are liable for all bank charges and will be billed for any such charges on their first day if necessary. 

3.5 The School does not accept payment of fees by cheque.  

3.6 OVERDUE ACCOUNTS: Students must pay their fees on time. The School reserves the right to charge interest at 5% above the base interest rate as published in the German Federal Gazette by the Central Bank of Germany (Deutsche Bundesbank) on overdue amounts, accruing daily from the date that the payment first fell due. 

3.7 Once a Student is unconditionally enrolled, any amendments that are required to be made to course offer letters or enrolment letters less than 7 days before the start of the course will be subject to an amendment fee of 30 € (“the Amendment Fee”). 

3.8 Except for course upgrades or extensions, requests for changes after the course has begun are subject to the Amendment Fee. Changes must comply with the Student’s conditions of stay as expressed in their VISA (where applicable).

  1. Distance Selling Regulations

4.1 Cancellation right: The Student has the right to cancel their enrolment agreement with the School within 14 days without providing grounds.

The cancellation period for any such cancellation expires after 14 days from the day of entering the enrolment agreement.  

4.2 Notice of cancellation: In order to act upon their cancellation right, the Student must inform the School (GISMA Business School, Goethestraße 18, 30169 Hannover, Germany) of their decision to cancel the enrolment agreement by means of an explicit declaration (for example with a letter sent my mail, fax or email).  The Student can use the standard cancellation form enclosed (see Annex 1); the standard form is not, however, required.

To meet the deadline for the cancellation period, it is sufficient when the Student sends the notice about the exercise of the cancellation right before the end of the deadline.

4.3 Consequences of cancellation: If the Student cancels the enrolment agreement, the School shall return all payments to the Student that it has received (excepting additional costs resulting from the Student’s decision to require delivery by any other means than the most cost efficient means that the School offers as a standard) without undue delay, at the latest within 14 days from the day on which the School receives the notice of the cancellation of the enrolment agreement, including delivery costs. For repayment, the School will use the same method of payment that the Student used for the original payment, unless something else has been explicitly agreed upon with the Student; in no case will the School charge the Student a fee for the repayment.

Should the Student have required that the provision of services begin during the cancellation period, then the Student must pay the School a reasonable amount corresponding to the value of the portion of the services provided up until the Student notifies the School of the exercise of the cancellation right concerning the enrolment agreement in comparison with the total scope of the services anticipated under the enrolment agreement.

  1. Cancellation, Refunds & Deferrals

Subject to Clause 4 above, the following shall apply:

5.1 No refunds or course transfers are permissible after the start of the course save as permitted within these Terms and Conditions. Students may not reduce the number of course weeks in order to increase the number of course hours per week. Students may not reduce the number of course hours per week and convert these into one-to-one classes.

5.2 The Student may apply to cancel the course booking subject to the following conditions: 

  1. a) In case of cancellation no later than four weeks prior to the start of the course, the School will provide a refund less an administrative fee of €160. 
  2. b) In case of cancellation no later than one week prior to the start of the course, the School will provide a refund less an amount equal to 30% of the course fee, but not less than the administrative fee of €160.
  3. c) In case of cancellation no later than one day prior to the start of the course, the School will provide a refund less an amount equal to 50% of the course fee, but not less than the administrative fee of €160.
  4. d) In case of withdrawal after the start of the course, the School will not provide a refund, save in exceptional circumstances. 

    3 Should a Student disagree with the refund amount provided, the Students is entitled to appeal this, and to submit evidence in support of this, which will be assessed on a case by case basis.  
  5. Visa refusals

6.1 It is the Student’s sole responsibility to ensure that he/she is familiar with the most up to date VISA regulations. Students on a VISA must familiarize themselves with German immigration regulations and at all times abide by the conditions of their VISA. The School accepts no liability for incomplete or inaccurate applications being supplied. International Students must book and attend a full time course in order to meet the requirements of their VISA or Study Permit. Please note that a full time German language course is defined as minimum of 20 academic hours per week. 

6.2 When a Student has not received a response on their VISA application from the German Embassy at least two weeks before the start date of the course, it is the Student’s sole responsibility to notify Student Services (by emailing info@gisma.com) and to request a deferral (please see Clause 7 below).  Students who fail to notify Student Services at least two weeks before the start date of the course will be subject to a late notification charge of 350 € if applying for a refund due to a VISA refusal. 

6.3 If a Student receives refusal from the VISA authorities, the Student has no more than forty-five (45) calendar days from the date of the refusal (as indicated on the refusal letter) to either request a deferral (please see Clause 7 below) or apply for a refund. If a Student does not apply for a course deferral or apply for a refund within forty-five (45) calendar days of their refusal letter and two weeks from the start date of their course, the Deposit is forfeited and there is no entitlement to a refund of any Deposit paid.

6.4 Where a Student’s VISA application has been refused, an application for a refund must be made at least two weeks’ before the start date of the course. 

6.5 Subject to Clause 6.6 below and where the Student has informed the School in writing at least two weeks’ before the start date by emailing info@gisma.com , and if the refund application is approved, they will receive a full refund, less an administrative fee of 200 € (plus any courier fees) if the following documents are provided: (1) Copy of the VISA refusal letter; (2) Copy of the Student’s passport showing both a photograph and signature; and (3) Where the payee was not the Student, an original authority letter from the Student authorising the repayment to the payee. 

6.6 If a Student´s VISA application is refused on the grounds that the Student failed to provide necessary documents, demonstrate adequate financial support, or for other reasons which the Student can be held accountable, the School accepts no responsibility to refund. The Student is held responsible if the VISA application was made late and their enrolment has already been processed.

  1. Deferrals

7.1 Students may defer their place on a course by up to one academic year from the start date of the course. 

7.2 All applications for deferrals must be received by the School at least 30 days before the start date of the course. The School reserves the right to charge a deferral fee, which will be no more than 5% of the total course fees paid. 

7.3 Where a Student had deferred their course and then wants to withdraw from the course, no refund will be given, except in exceptional circumstances. The School has sole discretion in determining whether or not the Student’s circumstances are exceptional.

  1. After arrival

Upon arrival, Students must provide appropriate photographic ID (including a Passport or ID card) and a copy of their VISA. The School will take copies of all relevant documents. All information will be stored in accordance with our data protection policy (see http://www.gisma.com/en/dataprotection.html). 

  1. Holiday Policy

9.1 To comply with VISA regulations, Students are allowed a holiday period that is determined in accordance with their course duration. A maximum of 4 weeks may be taken at any one time. 

9.2 Two weeks’ written notice must be given for all holiday requests. 

9.3 The holiday allowances are as follows and holiday must be taken in blocks of 5 days, Monday to Friday, and please note the following:

  1. a) Between 1 and 6 weeks, there is no holiday allowance. 

    b) Between 7 and 12 weeks, 1 week’s holiday 

    c) Between 13 and 24 weeks, 2 weeks' holiday 

    d) Between 25 and 36 weeks, 3 weeks’ holiday 

    e) Between 37 and 52 weeks, 4 weeks’ holiday 

9.4 Students must inform The School’s academic management team upon arrival about the number of weeks they intend to take during their period of study. 


9.5 Public Holidays: Classes are not held and School facilities are closed on public holidays. If the Monday is a public holiday, the course start date will fall on a Tuesday. Compensation will not be made for classes not offered on public holidays.

 

  1. Attendance

10.1 Students must provide the School with explanations for any absence(s). Any absences of 3 days or longer must be accompanied by a doctor’s certificate. 

10.2 The School will notify relevant authorities where the Student has recurrent unexplained absences. This may affect the Student’s VISA status.

  1. Scheduling

11.1 The School reserves the right to change classrooms, teachers, location, and daily schedules where necessary, and subject to reasonable notice being provided to Students. 

11.2 The School reserves the right to close classes and courses that are poorly attended or undersubscribed as well as to offer Students alternative courses/schedules at an equivalent value, to change published course and accommodation information, including fees. 

11.3 The academic hour is 45 minutes in duration, unless otherwise stated. Courses run from Monday to Friday. 

11.4 If after an unconditional offer has been made, it in fact arises that a Student is found to be at a level which is not suitable for their booked course, the School reserves the right to offer the Student another course which would be appropriate for their level. In such instances, the course may have fewer lessons or a different timetable.

  1. Certificates

Please note that in order to obtain a certificate confirming the level of study, a minimum of 85% attendance is required.

  1. Conduct and Behaviour

13.1 Students must comply at all times with the Student Code of Conduct.

13.2 The School reserves the right to expel a Student without refund in the event of breaching the Student Code of Conduct. The School’s decision is final.

13.3 Students who are found to have cheated on or plagiarized their pre-arrival test will be subject to an investigation, and should it be deemed appropriate, Students may be expelled and reported to the authorities.

  1. Limitation of liability

14.1 Force Majeure: Neither the School nor its representatives are liable in cases where the school is unable to fulfil any services to which they are contractually bound because of strikes or other reasons that are beyond their reasonable control such as an act of God, terrorism, war, or severe weather. 

14.2 Students’ attention is particularly drawn to the following clause: The liability of the School (and its Group, Associated and/or Affiliated companies) is excluded for losses arising from their negligence (except in the case of liability for death or personal injury), breach of contract or otherwise will be limited to the full amounts paid by the relevant Student for the course. 

14.3 We accept no responsibility for Students’ personal property, and Students are strongly advised to take appropriate insurance. The School is not liable for any direct, indirect, or consequential loss or damage incurred by any Student or prospective Student when partaking in any social activity organised by the School or booked through the School. Proof of personal liability, accident and health insurance is compulsory for all Students. 

14.4 For any injury to a participant’s life, body or health, the School will only be held liable if this is due to the fault of the School and/or its staff. For any other damage to the participant, the School is only responsible for such arising from a deliberate act and gross negligence, if there is no infringement of the duties as laid out in the contract. For any damage or injury caused by a Student, the Student will be held directly liable. The School may have recourse if held responsible for any damage or injury caused by a Student. The School is not liable for events beyond its control. 

14.5 Students must report on their application form any mental or physical illness, allergy, disability or condition that may affect their ability to complete their course, or that may affect any other student, member of staff or host family.

  1. Queries and Complaints

Students must bring any problems to our attention immediately to enable the School to assist. The School does not accept retrospective complaints or queries. Please email info@gisma.com

  1. Maintaining academic reputational integrity

All Students of the School acknowledge that it is an accredited academic institution which is committed to maintaining and improving its reputation as such. Accordingly, by agreeing to become a Student of the School, all Students consent to not engage in any action which might cause either their own personal academic reputation or the reputation of the School to fall into disrepute.

  1. Terms and conditions supersede verbal agreements

Any verbal agreements made by a member of the School staff, or the Student, or any of the School’s international agents, partners, or organisations, will only be binding if confirmed in writing by the School with signature of the Managing Director.

  1. Governing law

For Students attending Hannover Campus and/or Berlin campus, these Terms and Conditions are governed by the laws of the state of Lower Saxony and Germany and shall be subject to the exclusive jurisdiction of the Hannover/Lower Saxony courts.

  1. Other

19.1 The minimum age of Students accepted onto our courses is 18.  

19.2 Students must pay a registration fee of 50 €. Please note that should the Student cancel their course in line with Clause 4 above, the fee of 50 € may be refunded. 

19.3 Course discounts are valid from the dates advertised. Discounts cannot be applied retrospectively to bookings.  

19.4 Course books: Students will need to pay 40 € for the course book that they will use in class. If they return it in good condition at the end of the course, they will be given a 25 € refund.

  1. Severability Clause

If any provision or provisions of these Terms and Conditions shall be held to be invalid, illegal, unenforceable or in conflict with the law of any jurisdiction, the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired thereby.

Stand:

07.12.2017

Accreditations

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