Credit Control Coordinators (m/f/d)

GISMA Business School, established in 1999, is a leading university of applied sciences for innovative and creative international business education. Our Global MBA program has been recognized for its excellence through the highly esteemed AMBA accreditation, reinforcing our reputation in the industry. Most recently, we have expanded our programme portfolio into the fields of Computer Science, Software Engineering, Data Science and AI.

Our unique approach combines practical experience in these fields with the development of analytical skills and an understanding of contemporary theories through personalized, hands-on, and interactive learning. Our dedicated faculty and staff are passionate about shaping the careers of our students.

GISMA is part of Global University Systems (GUS), which is represented by over 87,000 students in 57+ locations across the globe, providing students with opportunities for global exposure and a unique learning experience.

Job profile

  • Reporting of debtors financial situation
  • Debtors Data analysis and Improvement of Data Quality
  • To file/ save and improve all students related financial documents
  • Contacting students via calls/ e-mails to in purpose of reminding about payments
  • Negotiating with students regarding their payment-related issues
  • Assist students and staff with all debtors related queries
  • In addition to overseeing the smooth running of communication between departments and
  • To ensure the information on the student base is up-to-date and correct
  • Dealing with student’s payment plans, providing administrative support
  • Other activities as required to support the Finance team and the wider operation in delivery
  • including holiday and absence cover for the other team members

Knowledge, Skills, and Experience (Job-specific)

  • Master’s degree
  • Competent in MS Office Software, especially MS Excel (intermediate and above level)
  • Able to analyse data and present information in a clear manner
  • Good verbal and written communication skills in German and English
  • Positive and intuitive approach to problem-solving
  • A flexible approach to working and the ability to cope with frequently changing environments

Application Procedure

GISMA is an equal opportunity employer. As such, we explicitly encourage applications from women and disabled persons. If you are interested in joining us, we look forward to receiving your detailed online application indicating the area for which you would like to be considered (cover letter, CV, degree certificates, proof of at least two years of work experience outside the higher education sector, research and teaching statement including list of five relevant publications, and two contacts for relevant references), stating your earliest possible start date.

All applications should be addressed to the President and submitted by e-mail to: Please merge all documents into one pdf file, indicating your name and targeted faculty position.